Increase Sales Through Active Listening

Increase Sales Through Active ListeningIncrease Sales Through Active ListeningActive listening is a communication technique that helpsincrease understanding and rapport between a speaker and a listener. Rather than passively listening to the rolle talking (or not listening at all), the active listener pays close attention to the other persons choice of words, theirtone of voice and their body language- which accounts for at least 80% of communication. The speaker takes in all these components and then repeats back to the speakerthe most important points the speaker was touching on. Active Listening Builds Rapport Active listening is extremely helpful in building rapport between the listener and speaker. This shows the speaker that the other person is truly paying attention, which is especially important in the abverkauf world. Prospects are often ignored or talked overbecause the focus is on making the sale, not the person making the purchase. When salespeople show they value the prospects needs and opinions, it is far easier to build trust and ensures that the conversation results in a mutually beneficial experience. Active Listening Avoids Miscommunication This approach is also one key way to avoid miscommunication, because the listener sums up the conversation, reiterates back the key points, and the speaker is afforded the opportunity to correct anything that was not clearly understood. Focusing on the other person goes far to avoid throwing thesales cycle completely off track or foster resentment between the salesperson and the prospect. When to Use Active Listening The most obvious time to engage in active listening takes place during qualifying and answering objections stage of the sales cycle. This is not to say those seeking to seal the deal should close their ears or shut down their brains during other stages of the process. Often a salespersons prospect will spontaneously offer useful information critical to identifying their wants and ne eds (and most importantly objections). 2 Times More Listening The stereotypical salesperson talks all the time, but if thats how you sell, youre missing out on significant opportunities. A commonly-heard bit of sales advice is, You have two ears and one mouth- you should be using them in that proportion. Spend twice as much time listening as talking. Prospects will drop clues as to what theyre thinking and how theyre feeling about you and your products or services. Theyre telling you what they like and dislike and whats important to them. This is precisely the information you need to close the sale, so by not paying attention, youll have to work a lot harder to make the sale. Learn These Listening Techniques Few people (and fewer salespeople) are naturally good listeners. It will take time and effort to break the bad listening habits youve developed, but the rewards are equally significant. Techniques for active listening include Attending to the speaker without thinking abo ut your own responseNodding, making eye contact, or otherwise affirming that you are listeningAsking open-ended questions to elicit more informationClarifying your understanding with specific questionsWatching body language to determine the speakers emotional state and underlying meaningParaphrasing the speakers ideas to be sure you understood correctly What Active Listening Accomplishes Using active listening with a prospect accomplishes two things. First, you will fully understand what the prospect has told you and you can use those clues to successfully close the sale. Second, youll be demonstrating respect for your prospect, which gives you a huge boost in the rapport-building department. One of the most common barriers to good listening occurs when you hear something interesting and immediately start framing a reply or planning what youll do about what youve just heard. Of course, while youre thinking about what the other person has said, youre now tuning out the rest of wh at theyre saying. One trick to keep your mind on the speaker is to mentally echo what theyre saying as they say it. Listen to Body Language When someone else is speaking, listen with your eyes as well as your ears.Body languageis as important to conveying meaning as is spoken the language, so if you listen but dont look youll miss half the message. Summarize and Paraphrase Your Response Once the speaker has finished talking, briefly summarize what theyve said. For example, you might say It sounds like you are happy with your current model, but you wish it were a little smaller because you have limited available workspace. That shows the speaker that you were listening, and also gives them a mglichkeit to correct any misunderstandings right away. Summarizing the speakers meaning will also tend to draw out more details (Yes, and Id also like it in red) that can help you tailor your pitch more effectively. Responding to Concerns Finally, if you have questions or comments tr y to present them in a non-confrontational way, affirming your clients concerns. For example, if a prospect says I dont see why you cant deliver by Tuesday- thats a whole week away you might say something like, I know that not getting the delivery right away is frustrating, but we have a strict quality control and inspection process that we follow to make sure that you get top-quality equipment.

Study Busy managers more likely to treat employees unfairly

Study Busy managers more likely to treat employees unfairlyStudy Busy managers more likely to treat employees unfairlyWhen the boss is overworked, their employees needs and wants drop to the bottom of the to-do list, a new study in the Academy of Management Journal found. Concerned employees find a boss who is too busy to meet with them, one who cannot be bothered to explain day-to-day decisions.If youre the employee of one of these bosses, you may think they are acting insensitively out of malice. Why wont my boss make time for me? you huff. Why cant they explain whats happening? But the researchers found that these managers are just too busy to act fairly towards employees.Overworked managers prioritize getting things done for the company over being fairAcross three studies, the researchers came to one main conclusion as managers workloads increase, they are more likely to prioritize tasks that support the organization at the expense of overlooking fairness towards employees. Overw orked managers let their just principles drop away when they are facing the pressures of deadlines.The researchers defined fairness by the time that managers dedicated to making their employees feel heard. No matter how busy they are, a fair boss treats you with dignity and respect. Fair bosses make decisions that they apply consistently to everyone. They cannot play favorites. If you have a boss who schedules time to meet with every employee, you have a fair boss. If you have a boss who explains the logic and rationale behind difficult decisions to you, shes a fair boss. If your boss never acknowledges your contributions, you have an unfair boss.Employers may scoff and see employees feeling slighted as a justified cost in the personenname of doing business. But the researchers found that focusing on technical tasks did not even improve companies bottom-lines. Prioritizing technical work tasks harmed fairness, but did not improve technical performance, the researchers found.If you h ave a heavy workload, as many of us do, dont worry - you are not automatically going to be an unfair jerk to your employees. The researchers found that when managers worked in environments that rewarded and recognized fair management, they began to prioritize it too. Google, for example, has a Great Manager Award. Winners of this award consistently are known for expressing interest and concern for their employees continued success. When you work in an environment that sees happy employees as a core leadership task, then management will reflect this.

FAQs About Overtime Pay for Nonexempt Employees

FAQs About Overtime Pay for Nonexempt EmployeesFAQs About Overtime Pay for Nonexempt EmployeesOvertime pay is the compensation paid to an employee for hours worked more than 40 hours in a single work week. Federal and state laws require overtime pay for nonexempt employees, and in some cases, even salaried employees. Learn more about overtime pay for nonexempt employees with this FAQ. What Is Overtime Pay? Overtime pay is the compensation paid to an employee for hours worked more than 40 hours in a single work week. What Defines a Workweek? A work week is not necessarily Monday through Friday, but is any consecutive seven-day (24 hour) period of time, or 168 consecutive hours (7 x 24 Hours 168 Hours). An employer may have different work weeks for different employees and employees work weeks may also be subject to change.An employer who manipulates their work weeks by purposely adjusting start days to avoid paying overtime may be breaking the law. Some states have additional laws regarding when overtime pay must be given that are even stronger than federal law.For example, in California employers must pay overtime at time and a half to employees who work more than 8 hours in a single day and double-time after 12 hours worked in a single day.While in Colorado, employees get overtime pay at a rate of 1.5 after 12 hours are worked in a given day. Do State Laws Require Overtime Pay? Yes, always. States cannot adopt laws that do not at least meet the federal law minimum overtime pay standards, but they can enact laws the offer exceed them. For example, some state laws require overtime pay to be paid when an employee works more than eight hours in a single day and some state laws for overtime pay are more generous to employees than are federal laws. Overtime Laws by State (Clickable Map)How Much Do I Get Paid for Overtime? Who is Eligible to Receive Overtime Pay? All nonexempt workers are eligible to receive overtime pay, and, in some cases, this incl udes salaried employees that may also be considered nonexempt. Are All Hourly Wage Workers Nonexempt Employees? No. It is important to understand that nonexempt does not necessarily include all hourly wage earners. An employee is determined to either be nonexempt (eligible) or exempt (not eligible) for overtime pay based on a variety of factors. Do I have to Pay Salaried Workers Overtime Pay? Generally, no, but in some cases, you may be required to pay overtime to salaried employees (nonexempt salaried employees are usually defined as those working in certain industries, performing certain tasks, and who make a salary under a certain threshold). In some cases, an employer may pay a salary for nonexempt positions to simplify payroll. However, the employer must still pay the salaried, nonexempt worker for any overtime hours that they work. Overtime pay laws only apply to nonexempt which are usually, but not always, hourly wage workers. How Much is the Overtime Hourly Pay ta rif? Federal law stipulates nonexempt employees eligible for overtime pay be compensated for overtime hours at a rate of one and one-half (1.5) times their regular rate of pay. For example, an hourly employee regularly paid $10.00 per hour would earn $15.00 per hour for each overtime hour Regular Hourly Rate x 1.5 Hourly Overtime Pay Rate Do I have to Pay Employees Overtime Based on Hours Worked? Yes. However, employers may pay some employees by piecework or annual salary (in which case any expected overtime hours are built-in to the compensation package). But in each case, overtime pay for all nonexempt employees must still be calculated based on the hours eligible employees work per workweek. When Do Employees Get Paid for Overtime Hours Worked? Overtime pay must be paid at the same time an employee is paid for regular hours worked in the same 7-day (24 consecutive hours) work week. In other words, an employer cannot hold back on overtime pay- it must be kept current and paid on the same cycle for regular payroll.

This is how to get people to do what you say at the office

This is how to get people to do what you say at the officeThis is how to get people to do what you say at the officeAs anyone who has experienced a miscommunication at work knows all too well, giving instructions is not as easy as telling someone what to do. You tell an employee to do one thing, and they ended up doing something thats different. What went wrong? You thought you outlined your awesome plan well.Usually, mishaps between expectations and reality happen because the task was not communicated in a way the recipient could understand or follow. Learning to give good instructions goes beyond communicating the objective. It means providing guidance, direction, and kooperation along with the intended goal.Employees cannot get to your intended destination if you dont provide a map, if you dont tell them about the bumpy road along the way, and the shortcuts theyre allowed to take. Its a skill every employee - wherever you fall on the office ladder - needs.Heres how to do it rig ht.1) Make your expectations clearGiving an instruction means erring on the side of over-communication and explicitly stating your expectations of when, how, and why your instruction should be carried out.Spelling out your instruction means that you give deadlines with dates. Your as soon as possible may be different from someone elses. Spelling it out means providing examples of best practices and pitfalls to avoid.Spelling it out also means you anticipate the follow-up question because youve done your homework and have studied the players involved.Harvard Business Review says that work delegation begins with gauging an employees competence level The spectrum begins with doing the task for them, then progresses to teaching them how to ask questions and do the role themselves, and then graduates to your instruction becoming support and guidance because your employee is fully capable.If the manager giving you marching orders is not giving the level of guidance that you need, you shou ld ask for it. One lesson thats stayed with me is to ask a boss, Whats a surprise to you? in the early stages of our relationship. That way, I can do my job with a solid foundation of what problems to flag and avoid before they become real problems.2) Instruct like a coachThe coaches you see in sports arent just cheering their players on. Theyre watching the game and provide in-game feedback, so that mistakes dont turn into catastrophes. This coaching philosophy should be applied whenever you give an instruction at work.Talking like a coach is what managing expert Bruce Tulgan advises for workers. In his book, Its Okay to Be the Boss The Step-by-Step Guide to Becoming the Manager Your Employees Need, he advises managers to focus on specific instances of individual performance and give honest critiques of those performances, so that the process can improve. You say whats going well and whats not. You measure and document progress.Reminiscing of the demanding, successful coaches in hi s life, Tulgan said that this active coaching works because it not only makes expectations clear, it sets those expectations high. You remind them to be purposeful about every single detail. You help them build their skills one day at a time. From focusing, they learn focus itself, he writes.3) Make an order a dialogueWhen you tell an employee, Heres what I need from you, you also need to ask them, What do you need from me to do this?Giving an instruction means understanding the motivations and limitations of the person youre instructing. To gain this knowledge, you need to be in regular dialogue with this person.This ongoing dialogue is what Tulgan advises for workers. In his book, he writes that by checking in regularly, the stronger and more informed your judgments will be about what can be done and what cannot, what resources are necessary, what problems may occur, what expectations are reasonable, what goals and deadlines are sufficiently ambitious, and what counts as success v ersus failure.To make yourself heard and understood, you have to learn what language the employee is speaking, and recognize that the dialogue that works for one employee may not work for another. This constant monitoring and tuning of the people around you is how you turn a plan into a plan of action that will be followed.

Rumors, Deception and Photographer Resume

Rumors, Deception and Photographer Resume Writing a good resume is about raising your opportunity to receive hired by eighty percent. A career change resume example should teach you the way to concentrate on your prior employment. Looking for a superb employer is a challenge, so make a very good impression by producing a comprehensible resume. Building a strong impression when applying for employment is a very big challenge, but it might make all of the difference. Definitions of Photographer Resume The experience ought to be in designing the identical kind of website that youd like. Its been designed beautifully to present the expert experience. So all of your experience sounds impressive, but they will need to understand how you will help them. Terrific communication abilities. If you research the wider view, you can observe that there are lots of competitors in receiving a photographers job. For talent-based positions, like that of a photographer, it is essential tha t your resume is a bit more than just excellent. If somebody wants to employ a product photographer theyre not likely to be quite as impressed with a sunset beach picture. How youre a food photographer who also builds furniture in your free time might be the deciding factor for a client who would like to make sure the photographs have the correct vibe. You specify that you want a photographer with current understanding of the hottest photographic trends and technology. On your photography resume, highlight the regions wherever your work welches published. You have to ensure the newest jobs or experiences youve got in photography are listed first so they grab the interest of the reader. You dont really require education to be a good videographer. As a professional photographer, you will require a resume, just as with any other job seeker. The skills needed to be a photographer are extremely unique. After youve decided that you like their photography, you should figure out if t heyre suitable for the job How to Get Started with Photographer Resume? Theres no real surprise that aside from being a pastime, some folks make photography a business or perhaps a career. The senior photographer is a high profile position and, since the candidate, you must offer strong information associated with that job. Furthermore, you are able to learn about creative design careers and search for photographer jobs on Monster. When you post work, experienced Wedding pilots in your region will be instantly notified. After that, show you understand their demands, and prove youll find the task done. Landing your fantasy job isnt as difficult as you believe. When it is not generic, it may even land the interview. Excellent luck and receive the perfect job soon. The Downside Risk of Photographer Resume Additionally, clients dont always realize that photographers also have in order to run all the departments of their company. At times the photographs are produced from a p roduct lines in-house design group, or else they will often outsource the project with an advertising agency. Photographers are often judged by their portfolios, so incorporate a web site or societal media handle whether it provides examples of your very best work. Employed as a freelancer or selling prints requires you to be your own small business manager. You need to earn a cover letter. The task with the building of your traditional company logo can be a complicated undertaking and frequently its possible to view a numerous amount of common blunders manufactured by graphic designers, once they need to know about better. For an individual acquainted with web design procedure is easy to construct an online site that has a corporate web design on your organization, yet to create an internet site which will transform visitors in customer is a bit more complicated, with there being some steps a designer has got to follow to be certain your organization is well represented online. Your very first step to entering advertising photography is typically to discover the business enterprise. Make certain that all the photos have the acceptable qualities, as requested by the customers. Advertising photography involves any images which may be created so that it is possible to promote or sell an email finder service or product. Very competent in regards to capturing very high-quality images. How many images you opt to have in your portfolio is completely your choice, but generally, 15-20 images per category is a great volume. Employers have a massive depth of field in regards to the sum of photography resumes to go through. List the maximum education youve obtained. Photographers have various kinds of education. Freelence Photographer Resume PDF Free Downlaod When youre employed as a freelance photographer you have the choice to select the work you need to carry on. Comfortable menu regarding websites is actually significant which is the reason why the p rovider will surely use the most efficient policy and equipment building the internet page. In the majority of instances, to establish what things to include, think as a gallery owner. Make certain you provide essential information regarding your business at exactly the same time so theres a quality About Us page for customers to read.

The Battle Over Pdf Resume Template and How to Win It

The Battle Over Pdf Resume Template and How to Win It Who Else Wants to Learn About Pdf Resume Template? Giving a portable document format copy will be a better choice. As previously mentioned, you wish to opt for a resume format thats suited to your personal profile. Please be aware that theres no ideal resume format. Always make sure you observe an ideal format in a specialist email. The True Meaning of Pdf Resume Template Most web design pros wish to demonstrate how great they are with graphics once feasible jump the shark by going for a graphics-heavy resume template. Among the huge benefits of sending your resume as a PDF is it ensures all of the formatting is sgeschiebemergel the exact same. There are several online resume maker tools which will sure help you to have a resume in pdf format only as long as you pay them. As that which its very likely to see from our templates, youll locate a range of formal correspondence templates to pick from. The Number One Questi on You Must Ask for Pdf Resume Template Handing in a resume for a work application for a PDF is recommended if you need your resume to appear just the direction youve made it. The Simple resume formats can be employed by anyone who wants to put in an application for a job. Sending the incorrect file format could be harming your odds of getting your resume noticed. Your custom made template will make polished PDF resumes for each and every work applicant, permitting you to spend less time sorting out paperwork and mora time choosing the appropriate candidate for the position. Pdf Resume Template No Longer a Mystery The seminars and training programs which youve attended can also be added to your resume especially if theyre about the work functions of the work position that youre applying for. Research about the technical skills necessary for the work position that youre applying for. You could also see resume objectives. The further skills can be in accord with the job or comp letely different. Get the Scoop on Pdf Resume Template Before Youre Too Late People today will have to find a message a particular number times till they absorb it. They are less likely to read through a long resume. Your contact information is essentially the very first thing your prospective employer will see because its in the topmost aspect of your resume. An email is an instance of an interactive writing, meaning were speaking to an individual in place of just for somebody to see. Many large companies now use some kind of the program. There are sometimes when youre unable to find the precise info about a merchandise from internet or some other mailers. Youve got to adhere to a particular email format that mostly is dependent upon the objective of sending mail. The business email template gives sample email for different small small business communication functions. Now you have to show you learn how to work, and you are able to produce success. Together with mentio ning the work type, if you are going to give a small description of your work in the cv then itll be best too. You CV ought to be made depending on the sort of job which you are applying. Or you might be unexpectedly laid off, and must departure work search. The Good, the Bad and Pdf Resume Template Letters are normally a few pages, however they can go longer if theres a purpose supporting the format thats extended. You just have to make sure that you use the color which best suits you and your personality before using it. The idea of text flowing from 1 line to another within a column doesnt exist. The template extends to you an email structure alongside related content that explains the type of language and tone to be utilized in different small small business communication. The Ugly Side of Pdf Resume Template Since a lot depends on the plan of a company email, you will discover certain etiquettes you need to follow to be able to guarantee an ideal documentation of a co mpany email. Applications employing free email accounts like Hotmail, Yahoo or Gmail is going to be rejected. As email getting increasingly more often used means of communication, it is essential that one must understand how to compose a formal email. Thus its imperative that you must use a specialist email in business communication. Pdf Resume Template the Ultimate Convenience Our resume builder is the quickest approach to create a resume that will allow you to get your fantasy job. Whenever you are asking for work, its mandatory that you submit a resume. It will probably lead you to a job which you desire. Youre so ready for your very first job for a phelbotomist Pdf Resume Template No Longer a Mystery Choosing the suitable status as you search for jobs will normally rule out jobs you arent eligible for, but remember to read the WHO MAY APPLY section of the job announcement carefully to be sure you are ELIGIBLE. If youre asking for an internship, you might take a look at ourA Resumes For Internship. A Functional Resume or Skills Resume is intended to highlight your abilities and accomplishments at the very top of your resume instead of grouping them below the jobs or positions which you have held as in a chronological resume. An Elks Lodge Scholarship doesnt count. There are a lot of methods to compose a resume. There are varieties of general resume types youll be able to follow based on what sort of approach you want your resume to have in applying for your preferred job. If you wish to discover the very best format AND get insight into the probability of your resume being read, have a look at jobscan or a similar site. Whether you require a resume at the moment or if youre making one proactively, theres the possibility to suit your requirements. If work experience isnt your key highlight or whether youve got an inconsistent work history, its best advisable to departure your resume with your qualifications. Whichever format you select, it should make you become selected for the job youre applying for. Each one has a different purpose based on the job youre applying for. The style of resume you will use greatly is dependent on your professional work background and qualifications.

3 Ways Youre Making A Bad Impression On Top Talent - Spark Hire

3 Ways Youre Making A Bad Impression On Top Talent - Spark HireDuring the bewerbungsgesprch process, most hiring managers are evaluating candidates and determining if they are a fit for the job or not. Many times, candidates can do something to make a bad impression on the hiring manager, causing them to be passed over for the job. However, one thing that hiring managers tend to forget is the fact that candidates are also evaluating the manager and company, in order to make sure it is the right fit for them as well.There are many things that companies and managers do that can leave top talent with a bad impression, causing them to lose interest or turn down the job if made an offer. Three common mistakes that companies typically make deal with their application process, timeliness and organization, as well as interview attitude.1. Application ProcessWhat does your companys application process look like? Hopefully, it is quick and to the point, allowing potential candidates to easily submit their resume and credentials for a position without having to jump through hoops.Oftentimes, a companys application process can quickly discourage and prevent top talent from even getting to the beginning stages of the consideration process. Make sure that you know and understand your companys application process. If it is long and drawn out with many different questions asked, it needs to be simplified for the candidate to apply to a job. As Intuit mentions, you do not want to miss out on top talent just because they grew impatient when trying to apply to your job.2. Timeliness and OrganizationIntuit points out that when a candidate shows up for an interview 30 minutes late, it can immediately disqualify them from further consideration. Why would it be any different for the candidate when the hiring manager appears for the scheduled interview late?Likewise, when you schedule an interview, do your best to stick to the scheduled time. Rescheduling once is understandable, but r escheduling multiple times can appear flakey and disrespectful.It is also important to keep timeline in mind throughout the interview process. Are you waiting months to make a final decision on candidates? Do your best to shorten this timeline. Top talent will not wait long for you to make a decision and rest assured that you are not the only opportunity they are considering.3. bewerbungsgesprch AttitudeSome managers prefer to keep the first interview so professional, that they can come off as disinterested. This can be a put off to top talent and lead them to believe that they dont have a chance at the job. If you are truly interested in the candidate, take Intuits advice and keep a friendly and welcoming attitude throughout the interview. Rather than maintaining a cold and fire drill style interview setting, be open and conversational, while still asking questions during conversation. This will go a long way in leaving a lasting impression on top talent.What are some ways you try to make a good impression on top talent? Please share your tips in the comments below.Image alexraths/Bigstock.com