Wednesday, November 20, 2019
Survey Heres how people really feel about robots in the workplace
Survey Here's how people really feel about robots in the workplace Survey Here's how people really feel about robots in the workplace Global professional services firm Genpact recently released the latest in a three-part series of research reports, showing that among U.S. workers 13% would be âvery comfortableâ and 27% would be âfairly comfortableâ having a position where they worked with or among robots.Genpact partnered with research firm YouGov to survey more than 5,000 people from the UK, US, and Australia for the research. Of all the respondents, 54% were employees (with part-time hours at a minimum), but the rest were either not working, in school, or retired.Here are just some of the findings.Hereâs how people think AI could help at workSome 38% of workers agree or strongly agree that AI threatens the positions they currently have. But the results show that people think this new technology could be a helpful in specific ways.Among the top advantages of AI, âsaves timeâ was the most popular choice with 42% of those 18-34 and 29% of those 55+ picking this option.The next most popular choice was that it cuts staff costs, with 38% of those 18-34 and 36% of those 55+ selecting this one.âMakes the company more competitive in its industryâ was among the other benefits, with 21% of those 18-34 picking this and 22% in the 55+ crowd doing so.Hereâs what people think theyâll need to be good atThe top skill workers think theyâll need to do well in their careers is âthe ability to adapt to change,â at 50%.While âcritical thinking and problem solving skillsâ came in second place at 44%, it was ahead of âtechnical skills (e.g. coding, statistics, applied math)â at 39%, among others.The report also highlighted the idea that according to the first study of senior executives, just 25% strongly think their employer gives workers âthe skills they need to take advantage of AI.ââMany workers expect to be comfortable working alongside AI within the next three years, but they worry that their employers arenât going to retrain them to make the most of the technolog y,â the research says.Sanjay Srivastava, chief digital officer at Genpact, commented on the survey in a statement.âArtificial intelligence brings a seismic shift in the future of work â" making some roles obsolete and enhancing others, while at the same time, creating new jobs, and even spawning new professions. Our research shows that employees want and need additional skills to embrace these opportunities â" and companies must respond. Businesses that will succeed in this new world will be those that ramp up fast to invest in the right AI tools and upskill their workforce,â he said.Hereâs how young people can get ready for AIWith nine-in-ten respondents agreeing that it will be necessary for younger generations to equip themselves with ânew skills to compete in a workplace shaped by AI,â the report went into detail about the top ways people think they can do so.The most popular response was to increase âspecialized job training on human-machine interactions,â at 45%. This was followed by âcomplete more relevant primary/secondary education in subjects that will prepare them for the future workforceâ at 43%.
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